Privacy Policy – BaseGrower

store.basegrower.com · Last updated: April 12, 2026

Introduction

Welcome to BaseGrower Store (store.basegrower.com). We respect your privacy and are committed to protecting any personal information you share with us when purchasing our digital products.

This Privacy Policy explains what data we collect, how we use it, and what rights you have. By using our store, you agree to the practices described here.

Information We Collect

When you purchase or interact with our store, we may collect the following information:

Name and email address — to process your order and deliver your digital product.
Payment information — handled securely by our payment processor (e.g., Stripe/PayPal). We do not store your card details.
IP address and device information — collected automatically for security and fraud prevention.
Purchase history — to manage your downloads and provide support.
Cookies and usage data — to improve store functionality and analyse traffic.

How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfil your digital product orders.
To send order confirmations and download links via email.
To provide customer support and respond to your queries.
To send occasional product updates or offers — only if you have opted in.
To prevent fraud, abuse, and unauthorised access.
To improve our store experience through analytics.

📦 Digital Products: Your email is used to deliver your purchase. We never sell or share it with third-party marketers.

Cookies

Our store uses cookies — small text files stored in your browser — to:

Keep your shopping cart and session active.
Remember your preferences.
Analyse site traffic (via tools like Google Analytics).

You can disable cookies in your browser settings, though some store features may not work correctly as a result.

Third-Party Services

We work with trusted third-party services to operate our store. These may include:

Payment Processors (e.g., Stripe, PayPal, Razorpay) — for secure checkout.
Email Providers (e.g., Mailchimp, SendGrid) — for order notifications.
Analytics Tools (e.g., Google Analytics) — for understanding store traffic.
File Delivery Platforms — to securely deliver digital downloads.

Each of these services has its own privacy policy. We only share the minimum data required for them to function.

Data Sharing & Disclosure

We do not sell, rent, or trade your personal data. We may share information only in the following circumstances:

With service providers who assist in running our store (listed above).
When required by law, court order, or government authority.
To protect the rights, property, or safety of BaseGrower, our customers, or others.

Data Retention

We retain your personal data only as long as necessary to:

Provide access to your purchased digital products.
Comply with legal and tax obligations.
Resolve disputes or enforce our agreements.

You may request deletion of your data at any time (see Section 9 below). Note that some records may need to be retained for legal compliance purposes.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These include:

SSL/HTTPS encryption across the entire store.
Secure payment processing (PCI-DSS compliant processors).
Limited internal access to customer data.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access — Request a copy of the data we hold about you.
Correction — Ask us to correct inaccurate information.
Deletion — Request that we delete your personal data.
Opt-out — Unsubscribe from marketing emails at any time.
Portability — Request your data in a portable format (where applicable).

To exercise any of these rights, please contact us using the details in Section 10.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out:

BaseGrower Store

Website: store.basegrower.com

Email: support@basegrower.com

We aim to respond to all privacy-related enquiries within 5 business days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the “Last updated” date at the top of this page.

We encourage you to review this page periodically. Continued use of our store after any changes constitutes your acceptance of the updated policy.